Frequently Asked Questions

Questions from new customers:

How can I be sure of my privacy?

What is "Authorization"?

I cannot find my authorization code.

How can I place an order?

I just uploaded the information. When will you find a writer?

Do you have discounts?

What types of works can you do?

Do you complete online assignments?

How can I pay for my order after the delivery?

Do you have the money back guarantee option, should something go wrong?

How much will my order cost?

Can my work end up plagiarized?

Can I be sure that the paper I'll receive has not been pre-written?

What happens if I don't like my paper?

Can you complete my order in MLA format?

When will my paper be ready?

How can I attach additional materials to my order?

Are title and references pages free?

How will I receive my paper?

If I want my paper to be written by your best writers, is that possible?

Can I ask for a specific writer to complete my order?

What does VIP customer service even mean?

Editor's Check – how can I benefit from it?

Is the table of contents/outline included in total cost?

Questions from our regular customers:

I forgot my password! How can I log in?

Who will be assigned to complete my order?

I need to be sure that my writer understands all the instructions. How can I contact him/her?

When will you deliver my paper?

My order is late! What can I do?

I want to make sure my paper is completely original. Can I do that?

Can I ask for a revision if I’m not happy with the preview version?

I also need a professional abstract for my paper. Can you do that?