Frequently Asked Questions

Questions from new customers:

Can you guarantee my complete confidentiality?

What is "Authorization"?

I cannot find my authorization code.

Do you have discounts?

How can I pay for my order after the delivery?

Do you have the money back guarantee option, should something go wrong?

What are your pricing policy principles?

What if my paper turns out to be plagiarized?

Can I be sure that the paper I'll receive has not been pre-written?

What happens if I don't like my paper?

If I need my paper in APA format, can you do that?

When can I expect my paper to be completed?

How can I attach additional materials to my order?

In what way will I receive my order?

If I want my paper to be written by your best writers, is that possible?

What should I do if I want a specific writer to work on my order?

"VIP customer service" - what does it mean? Why should I choose it?

Editor's Check – how can I benefit from it?

Questions from our regular customers:

I forgot my password! How can I log in?

Who will be assigned to complete my order?

I need to be sure that my writer understands all the instructions. How can I contact him/her?

When will you deliver my paper?

The writer is late with my order. What is my next step?

How can I be sure that my paper is absolutely original?

I have read the preview version of the paper, and I see that a revision is needed. How can I inform you about that?

I know that Abstract is very important for the paper's success. Can I be sure that it is professionally written?